Visit our website, select a doctor, choose an available time slot, and provide your details.
Patient name, email, and a WhatsApp number.
You will receive a confirmation message on Email after verification.
Yes, you can choose all or between voice call, video call, and live chat using WhatsApp.
You can reschedule it through our website or contact customer support for assistance.
Log in to your account, go to your appointments, and select the reschedule option.
Yes, cancellations can be done through your account on our website.
No, there is no cancellation fee for online appointments.
Available slots are shown when you select a doctor on our website.
Yes, you can book multiple appointments for different dates and times.
Ensure you have a stable internet connection and WhatsApp installed on your device.
Our doctors speak multiple languages including Arabic, Farsi, and English.
Yes, just provide the patient’s name and details during the booking process.
Yes, all our doctors are licensed and verified.
We offer various specialties such as general medicine, pediatrics, dermatology, and more.
You can book another appointment or use the provided contact information for follow-ups.
Yes, doctors will provide digital prescriptions via Email after complete consulations.
Please go to the nearest hospital as online consultations are not suitable for emergencies.
Yes, you can see reviews and ratings on each doctor’s profile.
No, there is no limit to the number of consultations you can book.
Visit our website, select a laboratory, choose an available time slot, and provide your details.
Various tests including X-ray, blood tests, urine tests, and more. Check the lab’s profile for specific tests offered.
It depends on the test. Some require a referral, while others do not.
Results are typically available at the lab or sent via Email.
Yes, you can reschedule through our website.
Contact the laboratory directly to reschedule.
Cancellations can be made through your account on our website.
No, there is no cancellation fee for lab appointments.
No, payment is made directly at the clinic.
Preparation instructions are usually provided by the lab. Contact them if you have any questions.
Home collection services depend on the lab. Check their profile or contact them directly.
Yes, all labs listed on our website are accredited and verified.
Appointment availability varies. Check the lab’s profile for available slots.
Use our website to search for labs by location.
Yes, you can book tests for multiple people by providing their details during booking.
Bring any required documents such as ID, doctor’s referral, and previous medical records if needed.
Result times vary by test. Contact the lab for specific timelines.
Yes, labs can provide explanations, or you can consult your doctor.
Contact the laboratory directly or reach out to our customer support.
Use our website to search for pharmacies by location.
No, we only provide information about pharmacy contact details and services.
Services include prescription filling, over-the-counter medications, and health consultations.
Contact details are provided on our website.
Yes, we list only verified and trusted pharmacies.
Delivery services depend on the pharmacy. Contact them directly to inquire.
Contact the pharmacy directly to check availability.
Yes, many pharmacies offer health consultations. Check their profiles for details.
Some pharmacies offer vaccinations. Contact them directly for information.
Contact the pharmacy directly using the provided contact details.
Yes, some pharmacies operate 24 hours. Check their profiles for operating hours.
Yes, many pharmacies assist with prescription renewals.
Prescription requirements vary. Contact the pharmacy for specific medication information.
Yes, pharmacists can provide advice on medication interactions.
Yes, many pharmacies offer health products such as vitamins, supplements, and personal care items.
Yes, we list pharmacies with specialties such as compounding, diabetes care, etc.
Discounts and offers vary by pharmacy. Contact them directly to inquire.
Contact our customer support for assistance.
Visit our website and click on “Sign Up.” Follow the prompts to create your account.
You need to provide your name, email, and WhatsApp number.
We will send a verification code to your WhatsApp. Enter the code on our website to verify.
Ensure your WhatsApp number is correct and try resending the code.
Click on “Log In” on our website and enter your email and password.
Click on “Forgot Password” and follow the instructions to reset it.
Yes, you can update your contact details in your account settings.
Log in to your account and go to the “My Appointments” section.
No, you need an account to book appointments for verification and confirmation purposes.
Contact our customer support to request account deletion.
Yes, we use secure encryption to protect your data.
Go to your account settings to update your information.
Currently, we do not support linking to other services.
Yes, you can view your feedback in the “My Reviews” section.
eport any technical issues to our customer support for assistance.
Payments are made online through our secure payment gateway.
We accept major credit and debit cards.
Yes, we use secure encryption to protect your payment information.
Yes, a receipt is sent to your email after payment is completed.
No, payments for lab tests and clinic visits are made directly at the clinic.
Retry the payment or contact our customer support for assistance.
No, there are no hidden charges. You only pay the consultation fee.
No, the fee is the same regardless of the consultation format (voice, video, chat).
Enter the discount code at the time of payment to apply it.
No, we currently do not support split payments.
We accept payments in Iraqi Dinar (IQD).
Yes, an invoice is sent to your email after payment.
Reach out to our customer support for any payment-related issues.
Check out Be a Partner menu and select your service to sign-up IRAQDR.
You need to provide proof of your professional license, identification, and any relevant certifications.
No, there is no fee to join as a partner. However, we do take a small commission on online consultations.
Log in to your partner account and navigate to the profile settings to update your information.
Yes, you can set and update your availability through your partner dashboard.
Use the partner dashboard to view, manage, and track your appointments.
You will receive notifications via email for every new appointment.
Yes, you can reschedule or cancel appointments through your dashboard.
Payments are processed through our secure payment gateway and transferred to your designated bank account.
You can mark the appointment as missed and offer to reschedule it through the partner dashboard.
You can view and respond to patient reviews through your partner account.
Address the concern professionally through the review response feature, and contact our support for further assistance if needed.
Yes, you can set up promotions and discounts through your partner dashboard.
Earnings can be tracked in real-time through the earnings section of your partner dashboard.
Yes, we have a dedicated support team for partners that can be reached via email or WhatsApp.
Contact our support team immediately for assistance with any technical issues.
Yes, you can set your profile to unavailable if you need to pause your service.
Update your profile through the dashboard to add new services or tests.
We use secure encryption and follow industry standards to protect your data.
Yes, we offer training sessions and materials to help you get the most out of our platform.
Address their concerns professionally and try to resolve the issue. Contact our support team for further guidance if necessary.
Log in to your account and update your contact details in the profile settings.
Yes, you can specify your preferred consultation formats in your profile settings.
Report the issue to our support team, and we will assist in resolving the payment issue.
Keep your availability updated, respond quickly to inquiries, and ensure your profile is complete and detailed.
Increased visibility, access to a larger patient base, secure payment processing, and support from our dedicated team.
